Native Grooming Return Policy
At Native Grooming we strive for 100% customer satisfaction. However, we understand that sometimes you may want to return a purchase. Below is our returns process:
Returns
1. Contact us
Please contact us within 14 days of receiving your order to initiate a return.
2. Packaging
Please ensure that the items are in their original, unused and undamaged condition, including the original packaging.
3. Shipping
Send the package back via Post NL. The return costs are at your expense.
4. Refund
After we have received and inspected your return, we will refund your money within 7 working days.
Terms and Conditions
• Items must be returned unused, undamaged and in their original packaging.
• Certain products may not be returnable for hygiene reasons.
Processing time
Once we receive your return, we will process it as soon as possible. Please allow up to 7 business days for the refund to appear in your account.
If you have any questions or need assistance with your return, please feel free to contact us at info@nativegrooming.nl.