Shipping Policy
We strive to provide fast and reliable delivery to all our customers. Please read our policies carefully before placing your order.
Order processing
• Same Day Shipping: Orders placed before 4:00 PM CET on weekdays will be processed and shipped the same day.
• Order details: Please double check your order details before checking out. Once your order has been placed, we are unable to change any details.
• Incomplete addresses: Orders without a complete delivery address will be processed as a return and refunded.
Shipping costs and delivery times
Netherlands (domestic)
• Delivery time: 1-2 working days
• Shipping costs: €7.95 for orders up to €50.00; free for orders above €50.00
Belgium
• Delivery time: 1-2 working days
• Shipping costs: €9.95 for orders up to €50.00; Free for orders above €50.00
Other EU countries
(including Germany, France, Italy, Luxembourg, Poland, Portugal and Spain)
• Delivery time: 2-4 working days
• Postage costs: Flat rate of €10.00; free for orders over €50.00
Additional Shipping Information
• Handling location:
• Import duties: All prices include import duties within the EU - no additional costs on delivery.
• Send order: We aim to dispatch orders the next working day at the latest.
• Track & Trace: Once your order has been shipped, you will receive an email with track & trace information.
• Missed delivery: If you are not at home to receive your package, the delivery person can make a new delivery attempt or forward your package to a nearby collection point. Packages that are not collected will be returned to us and refunded.
Special offer
Enjoy free shipping on all orders over €50.00 for all countries, encouraging larger purchases!
Public holidays & Peak periods
Please note that processing and delivery of orders may take longer during holidays and peak periods due to high demand. We recommend placing your orders well in advance to ensure timely delivery.
If you have any questions about our shipping policy, please contact our customer service. We are happy to help you!